Privacy Policy for PolarMax Ventures Oy

At PolarMax Ventures Oy, accessible from www.polarmax.fi, protecting your personal data and privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and share your personal information when you use our services or visit our website. This policy also explains your rights regarding your data and how to exercise them.


1. Data Controller

The data controller responsible for your personal data is:

PolarMax Ventures Oy
Business ID: 3472987-9
Address: Rinteenlenkki 14, 97220 Sinettä, Finland
Email: info@polarmax.fi


2. Personal Data We Collect

We collect personal data directly from you or through third-party platforms to provide our services. The types of personal data we may collect include:

  • Personal Identification Information: Full name, email address, phone number, and postal address.
  • Booking Information: Travel preferences, booking details, and payment information.
  • Communication Data: Email correspondence and communication records.
  • Website Usage Data: IP addresses, browser type, referring/exit pages, and other similar information collected through cookies and analytics tools.

3. How We Collect Data

We collect personal data from the following sources:

  • Directly from you: When you make a booking or contact us directly.
  • Third-party platforms: When you book through partners such as Bokun, TripAdvisor, Viator, GetYourGuide, and VisitRovaniemi.
  • Website Cookies and Analytics: We use cookies and tracking tools, such as Google Analytics, to gather data about your usage of our website.

4. Purpose of Processing Personal Data

We process your personal data for the following purposes:

  • Managing Bookings: To manage and process your bookings, cancellations, or modifications.
  • Customer Support: To respond to inquiries and offer customer support.
  • Marketing and Communications: With your consent, we may use your data to send newsletters, promotional offers, and marketing materials.
  • Compliance with Legal Obligations: To comply with legal regulations and record-keeping requirements under Finnish law.
  • Website Analytics: To improve our website, services, and user experience using tools like Google Analytics.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: For processing bookings and delivering services.
  • Legitimate Interests: For customer service and improving our services.
  • Consent: For marketing communications (you can withdraw your consent at any time).
  • Legal Obligations: For complying with legal and regulatory requirements.

6. Sharing Your Personal Data

We may share your personal data with trusted third-party service providers, including:

  • Booking Platforms
  • Payment Processors: For 
  • Analytics Providers

We ensure that these third-party providers comply with EU data protection laws (GDPR) and use your data solely for the agreed purposes.


7. Data Transfers Outside the EU/EEA

We do not transfer your personal data outside the EU/EEA unless explicitly agreed upon by you. If such transfers are necessary, we ensure that appropriate safeguards are in place, such as the use of EU Standard Contractual Clauses.


8. Data Retention

We retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, and as long as required by Finnish law, such as for accounting and tax purposes.


9. Data Security

We are committed to ensuring the security of your personal data. We use appropriate technical and organizational measures, including encryption, secure servers, and access control, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.


10. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restriction: You can request that we restrict the processing of your data under specific circumstances.
  • Right to Data Portability: You can request the transfer of your data to another service provider.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests, including for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent to our processing of your data at any time.

To exercise any of these rights, please contact us at info@polarmax.fi.


11. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and gather data on website traffic and user interactions. For more information, please refer to our Cookie Policy.


12. Changes to the Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. Any updates will be posted on this page with the revised date.


13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@polarmax.fi
Address: Rinteenlenkki 14, 97220 Sinettä, Finland