Add a tour in the shopping cart, then checkout. You can add several tours in one purchase.

Payments can be made via all major credit cards on our website or at arrival in our office. We accept all major credit cards, including Visa, Visa Electron, MasterCard, American Express and most other major credit cards. You can also pay in person with card or cash if booking on the spot.

You have a few options:

• You can arrive directly to our office in Sinettä: Rinteenlenkki 14, Sinettä (Map)

• You can order a optional Pickup & Drop-Off in Rovaniemi City Center when you are booking a guided tour online in the checkout. The price is 20€ per person.

• You can arrive by taxi to our address: Rinteenlenkki 14, Rovaniemi

Trusted taxi companies in Rovaniemi:
Menevä: +358 800 02120
Taksi Rovaniemi: +358 600 14000
Lähitaksi: +358 100 7300
Santa Line: +358 600 30030

The optional Pick-Up and Drop-Off point is locted in the Rovaniemi City Center: Korkalonkatu 32, Rovaniemi (Map).
The Pick-Up point is near the Rovaniemi Tourist Info, with a sign: “KUORMAUS” and a “X” (no parking sign).
Pick-Up is 30 minutes before the activity starts inPolarmax / Sinettä, and you must book in advance. 

Yes you can, we have a free parking place.

Yes, all drivers must be at least 18 years old and hold a valid driver’s license: standard car driver licence. National and international licenses are accepted. Please carry a valid proof of your license with you, as local police may conduct checks during the safari.

We use premium BRP Lynx Ranger 59 snowmobiles, manufactured right here in Rovaniemi. These modern, fuel-injected 600cc 4-stroke machines are powerful, stable, and versatile, with a long track for all terrains. They offer exceptional comfort with heated grips for driver and passenger, and a heated passenger seat. Plus, there’s space for your backpacks. Experience the best snowmobiles Finland has to offer!

Yes! Snowmobiles are shared between two adults OR you can drive solo on your own. If you book only for yourself you should select 1 snowmobile for 1 adult.

If your group has an odd number of participants, one person may have to share with another guest unless a solo option is purchased.

No previous experience is required for most of our tours. Our guides provide comprehensive driving and safety instructions before setting out. For beginners, we recommend starting with one of our shorter safaris to get comfortable with the snowmobile.

Each participant is provided with thermal overalls/jackets/pants, winter boots, wool socks, gloves, balaclava, helmet, goggles/glasses. We recommend dressing in layers underneath for added warmth and comfort. Use multiple thin layers of warm clothing rather than a few thick layers, and avoid cotton as it retains moisture. It’s best to wear loose-fitting clothing to trap warm air, along with synthetic or woolen base layers to keep sweat away from your body.

Our prices include the use of a snowmobile, guide services in English, fuel, safety equipment (thermal clothing, helmet, gloves), Tax/VAT and insurance. Some tours also include snacks, hot drinks, or meals. Be sure to check the “What’s included?” section for specific details.

Yes! We offer private snowmobile safaris for individuals or groups. These can be customized to suit your preferences and pace. Please contact us for more information about private bookings.

For most safaris, children are allowed, but not all due to safety or prolonged tours. See tour description for details. Children aged 4-12 travel in a sledge pulled by the guide’s snowmobile. For comfort and safety, we recommend that a parent accompanies younger children. Children aged 13 and up who are at least 140 cm tall can sit as a passenger on the snowmobile at adult prices.

We operate our safaris regardless of the cold, but safety is a priority. If the temperature falls below -20°C, children should not take part of a safari. Remember to dress warmly and layer up in extreme cold. Usually closer to -30°C is a no go. In these cases we will offer a full refund or transfer the start later or to another day.

Our snowmobile tours typically run from December 1st to April 15th, depending on snow conditions. 

During mid-winter, daylight is limited to just a few hours, and many of our tours operate in the twilight or darkness. In mid-winter we have 5-6 of daylight, sometimes spectacular sunrise and sunset the whole day since the sun does not rise above the horizon.

The dark forests create a magical atmosphere for snowmobile adventures. Many locals actually prefer driving in the dark, you can actually see the tracks and other traffic better. The snowmobiles have powerful lights. We have also additional LED lights when having stops at dark.

The Northern Lights are a natural phenomenon, and we cannot guarantee sightings. Weather conditions change quickly, and we continue the safaris even without visible Northern Lights. Unfortunately, we cannot offer refunds if the Northern Lights are not seen.

If snow or weather conditions prevent the snowmobile safari from taking place, we reserve the right to modify or cancel the activity. In such cases, a full refund will be provided.

The average speed is usually 20-40 km/h since the trails can be winding and bumpy on some parts. Also, with passenger the speed is reduced.

Our guides adjust the speed according to the group’s skill level, trail conditions, and weather, ensuring a safe and enjoyable ride for everyone.

Cancellations made at least 24 hours before the tour will receive a full refund. Cancellations made within 24 hours or no-shows are non-refundable. Please contact us as soon as possible if your plans change so we can reschedule of flex if possible.

All snowmobiles are covered by mandatory traffic insurance. This includes coverage for all participants medical expenses and also third-party damages, but the driver remains responsible for damage to the drivers snowmobile itself. We recommend purchasing personal travel insurance for additional coverage.

If you cause damage to a snowmobile, you are liable for up to €980 per incident. You can reduce this liability to €150 by purchasing an additional €20 insurance before the tour. 

When booking online or at our store, you agree to all terms:
https://www.polarmax.fi/terms-and-conditions/

When booking online or at our store, you agree to all terms:
https://www.polarmax.fi/terms-and-conditions/